Frequently Asked Questions

All of our services are offered remotely.

Our team consists of highly trained and qualified professionals - psychologists, psychotherapists, social workers, yoga therapists, nutritionists and physiotherapists. Keeping in mind that our clients’ needs are unique, our staff members treat each case with an individualized approach, with treatment plans being tailored to each client. You can read more about each staff member on our Teams page and book an appointment with any therapist who you believe will be most helpful to you.

The prices for our services range from $150/hour to $170/hour. The prices depend on the setting (individual, couples, or group). For example, therapies in a group setting cost the least and couples therapies cost the most.

Matching is offered to individuals who would like to receive our therapy but are not sure which type of therapy is best for them out of the ones we offer - psychodynamic therapy, psyhoanalysis, cognitive-behavioural therapy, or short-term therapy. Thorugh matching, you will be matched with a therapy service by taking a short questionnaire. Your answers to the qustionnaire will help us better understand your needs, wants, and goals and match you with the best type of therapy for you.

You will be matched immediately following the completion of the questionnaire. You will be offered three options for therapists that would best suit your needs. Simply select the one you prefer the most and book an appointment with them!

Of course! If you already know what type of therapy would be best for you, you can go to that service’s page on which you will find a list of professionals that offer the therapy service that you want. From there, you can read about each therapist, select the one you prefer the most, and book an appointment with them.

All therapists are legally and ethically bound to keep their sessions confidential and not share with anyone else what was talked about. We are committed to providing a safe environment for all of our clients where they feel comfortable talking about anything without fear of judgement.

If you think you will miss an appointment, please contact your therapist or the clinic at least 24 hours in advance to cancel or reschedule. That way, we will be able to accommodate another person in need of our services. Please note that we charge a full fee if you miss or cancel an appointment without providing this 24-hour notice.

We as therapists understand that we may not connect with everyone. You can change therapists whenever you wish. Just send us an email and we will help you select a therapist that best meets your needs and wants. You do not need to notify the therapist yourself, if you do not feel comfortable - we will let the therapist know that you have chosen to see another person's perspective.

Our clinic offers twelve services and the detailed descriptions of them can be found on each service's separate page (simply click on any of the Services on the landing page to learn more about each service). If you are looking to receive therapy, but are not sure which type of therapy would work best for you, you are welcome to take our questionnaire and be matched with an appropriate service. Please don’t hesitate to contact us if you need more guidance in your selection - we will be happy to help you choose the best service for you!

Typically, each session lasts one hour. The number of sessions needed for the best treatment outcome varies from one person to another. The exact number will depend on your needs, wants, short-term goals, and/or your long-term goals.

We will be able to accommodate an emergency or a same-day session as long as it takes place at a reasonable time of day for our staff. If you experience an emergency outside of our work hours, please call 911.

You can either notify your therapist or send our clinic a message saying that you don’t wish to continue with the treatment.

You can learn more about us and the services we offer on the main page. You can choose out of the twelve services we offer and select the service(s) that best suits your needs. If you’d like to receive therapy but are unsure about what type of therpy would work best for you, please consider taking our questionnaire. After completing the questionnaire, you will be matched with a therapy service based on your answers to a few questions. If you already know which service(s) you need, you can book an appointment with us directly by clicking on book an appointment.

No. However, our services are covered by employee benefits. Please refer to your employee benefits package to see which services can be covered. If your employee benefits package does not cover psychotherapy, please check your personal insurance coverage, which may also apply.

Please send us your question through our Contact Form and we will get back to you as soon as we can. Alternatively, you can also call one of our clinics in Scarborough (416-755-5007), Mississauga (905-566-1333).